Will NBN Affect Emergency Lift Phone Services?

Will NBN Affect Emergency Lift Phone Services?


After the roll-out of the NBN (National Broadband Network) in full fledges, it has called for the strata managers and building owners to follow certain norms in services, and make sure that they remain functional 24/7. It is estimated that by 2020, NBN expects all the properties in Australia to access to the network. One critical service that will have a great impact is the lift emergency phone service.

The NBN Lift Phone and lift phone condition in Australia is all set toalter with the launch of NBN in Australia. The traditional copper lift phone lines are being withdrawn, meaning the traditional phone lines and the ADSL services are no longer going to be in use.  Unlike the traditional copper lines that connect the residential and commercial properties, the NBN lift phone solution cannot guarantee a 100% uptime in service. Ultimately, in the event of network breakdown, the emergency lift phone might cease to operate.

Is it essential to upgrade my emergency lift phone technology?

Yes, or you would be breaking the compliance.  One in two properties in Australia is exposed to the NBN, so your lift might not operate in case of a network breakdown. It is the requirement for both the Workplace Health & Safety legislation and Building Codes of Australia (BCA), to guarantee that the lift technology comes with a functional battery backup, in case of power failure or network outage to keep the passengers safe.

Which NBN Fixed Line Carriers Might Affect The Emergency Lift Phones?

At present, there are four different NBN fixed line connections that are identified to affect the working of your emergency lift phone, and demand a battery powered support for its working. They are –

  • Fibre to the Premises (FTTP)
  • Fibre to the Building (FTTB)
  • Fibre to the Node (FTTN) and
  • Hybrid Fibre Coaxial (HFC)

In case, if you possess HFC, FTTN or FTTP connection, your emergency lift phone NBN might not work during a power failure. Hence if your building has any of these connection types, it must be upgraded to the upgraded telephone technology. It the demand of the BCA for your building to be with lift services to take care of their lift line 24/7.

How to make sure that your lift phone NBN remains functional 24/7?

There are a number of solutions available. However, not every solution might work for all lifts. When you work with Think Pickle, they help install wireless phone system and hardware unit, which ensures that the passengers on the lift stay, connected to the outside world through 3 x A Grade mobile networks. It is probably the only lift phone NBN solution that might be successful.

Get in touch with us for real-time solutions to make your lift function 24/7!

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